Frequently Asked Questions

General questions

What is SaniFresh?
SaniFresh is a brand that develops modern bidet solutions for better hygiene. Our products are designed for comfort, simplicity, and daily use — at home and on the go.

Why water instead of toilet paper?
Water cleans more effectively and hygienically than toilet paper. It provides a fresher feeling and is gentler on the skin.

Are SaniFresh products suitable for European toilets?
Yes. All our products are designed for use with European toilets and standard connections.

SaniFresh Traveler

How does the SaniFresh Traveler work?
The Traveler is an electric, portable bidet. You fill the bottle with water, screw the nozzle on, and activate the water spray with the push of a button.

Can I use the Traveler without the included bottle?
Yes. The electric nozzle also fits standard plastic bottles. Ideal if the original bottle is lost or for on the go.

How do I charge the Traveler?
The Traveler is charged via the included USB charging cable. A full battery is good for multiple uses.

Sanifresh bidet

Is the Shattaf difficult to install?
No. The installation takes about 10 minutes and does not require a plumber. Everything you need is included.

Can I adjust the water pressure?
Yes. With the tap on the T-connector, you can easily adjust the water pressure and spray.

Do I need to drill to install the holder?
No. You can attach the holder to the toilet tank without drilling, or screw it to the wall if you prefer.

Sanifresh Nozuru

Past the Nozuru on my toilet?
The Nozuru is suitable for most European toilets. Always check the product images for compatibility.

Is the Nozuru visible after installation?
No. The Nozuru has a discreet design and is hardly visible when it is installed.

order & delivery

What are the shipping costs?
We offer free shipping for orders over €50. Below this amount, shipping costs are automatically calculated at checkout.

How long does delivery take?
The delivery time is clearly stated at checkout and may vary by product.

maintenance & Safety

Are the products safe to use?
Yes. Always use low water pressure the first time and follow the instructions on the product page.

How do I maintain my SaniFresh product?
Clean regularly with water and a soft cloth. Do not use aggressive cleaning agents.